Shipping Policy

Order Processing

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). Once your order has been processed and dispatched, you will receive a confirmation email with tracking information where available.

Shipping Times

We currently ship within the United Kingdom only.

Estimated delivery times:

• Standard Delivery: 2–5 business days

• Delivery times may vary during busy periods, holidays, or due to circumstances outside our control.

Shipping Costs

Shipping charges are calculated at checkout.

We may offer free shipping on qualifying orders. Any applicable free shipping promotions will be displayed on our website.

Order Tracking

If tracking is available for your order, you will receive a tracking number by email once your order has been dispatched.

Delays

While we aim to deliver all orders within the estimated timeframes, delays may occasionally occur due to courier issues, weather conditions, or other unforeseen circumstances.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses provided by the customer.

Damaged or Lost Parcels

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.

Contact Us

If you have any questions about shipping, please contact us at:

Email: admin@ecommors.com